Shipping Policies

 Any standard size products that we have in stock at our warehouse can be shipped the same day. Please note the times listed below are the estimated number of business days for the products to leave our warehouse or manufacturing facility. The times listed here do NOT include transit time with the shipping carrier.

For most orders placed on US Radiant Heating Inc's website offers free ground shipping or free same-day store pick-up. Orders delivered within the 48 contiguous states should arrive in 5 – 7 business days depending on delivery location. 

  • Orders received before 12 pm ET Monday-Friday will ship the same day.
  • Orders received after 12 pm ET, on a holiday, or on the weekend will ship the next business day.
  • We cannot ship to U.S. territories or P.O. Box, APO, FPO, or DPO addresses.

In many cases, we can ship your order with Saturday delivery. Please contact us directly by phone to inquire if you need your order delivered on a Saturday, especially if ordering on Thursday or Friday. Additional charges will apply.

Shipment Confirmation Email

We'll send a shipping confirmation email when your order ships. It will have your tracking number. You can also track your order online using your email, phone, or order number. Or track your package by entering your tracking number on UPS.com.

If you are directed to another website (such as AMAZON) to purchase, US Radiant Heating Inc's free shipping policy does not apply. At that point, you will be subject to the shipping policy of that store.

Orders delivered within the 48 contiguous states should arrive in 5 – 7 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $100 delivery and handling fee. NOTE: Alaska and Hawaii are excluded from Free Shipping promotions.

Customized Large Items

Free shipping is not available for some items, such as customized furniture or large panels, that have a delivery surcharge due to the size, weight, or special handling necessary to make sure your order arrives safely. To give you the fairest price possible, the delivery surcharge is calculated based on our anticipated cost to deliver that item to you.